Privacy Policy

Date Revised: 11th November 2019

Your privacy is important to us. This policy sets out how Optimal Scientific Ltd uses and protects the personal data you supply when you use this website.

We are committed to holding and processing your information in accordance with data protection laws including the General Data Protection Regulation (GDPR). This policy is subject to change, as it is under regular review, you will find all amendments to the latest revision on this page. We recommend that you periodically review our privacy policy.

Declaration of consent

By using, submitting personal information, visiting or interacting with the website you consent to the processing and use of such information. This is in accordance with the terms of this privacy policy. If you do not consent to the collection, processing and use of your personal information as described in this privacy policy, please do not use the Optimal Scientific Ltd website or contact us:-

Call:07946 058003

Email: neil@optimalscientific.co.uk

What data is collected and how do we collect it

Passive information is collected when you visit and navigate our website but the exact information depends on the settings in your web browser. To review or to change what information your browser sends, this can be found in your web browser settings. As you navigate through our website certain information can be passively collected, without you actively providing the information. Like most websites, Cookies are used to collect this information. The information collected might include your IP address, cookie information, a unique device or user ID, browser type, system type, website pages and content, frequency and duration of your visit.

Active information is the personal information you submit as part of your interaction and contacting us through our website. To aid your navigation through our website specific questions may be answered by you or options selected by you. You may wish to e-mail or use the Contact Us feature, whereby information will be uniquely identifiable to you. To obtain further information from us or to request a quote, information such as your name, e-mail address and phone number etc will be required, in order to facilitate your request. Some or all of the following information is collected:-

  • Name
  • Job title
  • Address
  • E-mail address
  • Telephone number (s)
  • Business name

Any other information and descriptions submitted by you

How we will use your Information

Our company collects your data so that we can respond to your enquiries, fulfil your orders and maintain your account with us. We may also use your information for any of the following reasons:-

  • to meet legal and regulatory requirements such as taxation
  • provide business partners with the necessary information in the supply chain to meet order requirements
  • to provide customers and website visitors with products and services as well as product recommendations
  • to establish and develop our business relationship with customers and other interested / relevant individuals
  • provide alternative products and services to fulfil transactions
  • quality assurance purposes
  • information to payment services for order payment
  • to meet contractual requirements relating to the products and services offered
  • to understand the needs of our customers and website uses to improving products and services

Passively collected data will be used in analytics such as total number of visitors and pages viewed.

Marketing

We would like to send you information about products and services that we think you might like. If you agree to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes or giving data to our business partners. If you no longer wish to be contacted for marketing purposes please call or e-mail:-

Call:07946 058003

Email: neil@optimalscientific.co.uk

How we store your data

All information collected through the website and via other means is stored within a secured computer system, that is not accessible externally or publically accessible. Access is via authorized personnel only.

Only necessary and relevant information about you is stored, and will be for the purposes of maintaining your account or prolonged business interest. For the purposes of legal and taxation requirements, financial and corresponding personal information will be kept for a maximum of 15 years.

Your data protection rights

 We would like to ensure you are fully aware of all your data protection rights. You have the right to:-

  • request copies of your personal data
  • correct any information you believe is inaccurate
  • complete any information you believe is incomplete
  • erase your personal data, under certain conditions
  • restrict the processing of your personal data, under certain conditions
  • transfer the data that we have collected to another organisation, or directly to you, under certain conditions

If you make a request there may be a fee, we will respond within one month from receipt of your request. If you would like to exercise any of your rights please write to us, for the attention of the Data Protection Officer.

What are Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website we may collect information from you through Cookies or similar technology.

For further information, visit www.allaboutcookies.org

How we use Cookies

Our company uses cookies to understand how you use our website and to improve your experience on our website.

 What types of Cookies we use

There are a number of different types of cookies, however our website uses:

  • Functionality, these Cookies are used so we recognize you on our website and remember your previously selected preferences. A mix of first-party and third-party Cookies are used.
  • Advertising, these Cookies collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

How to manage Cookies

You can set your browser not to accept Cookies, and the above website tells you how to remove Cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Optimal Scientific Ltd website contains links to other websites, our privacy policy applies only to our website, and so if you click on a link to another website, you should read their privacy policy.

Optimal Scientific Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 11th November 2019.

How to contact us

If you have any questions about Optimal Scientific Ltd’s privacy policy, the data we hold on you or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Data Protection Officer: Neil Ball

Call: 07946 058003

Email: neil@optimalscientific.co.uk

Company Registration Number: 10566287